{"id":381730,"date":"2024-07-05T11:29:08","date_gmt":"2024-07-05T04:29:08","guid":{"rendered":"https:\/\/sotel.us\/uncategorized-vi\/ai-and-trends-in-digital-marketing\/381730\/"},"modified":"2024-07-17T16:37:52","modified_gmt":"2024-07-17T09:37:52","slug":"ai-and-trends-in-digital-marketing","status":"publish","type":"post","link":"https:\/\/sotel.us\/vi\/marketing-vi\/ai-and-trends-in-digital-marketing\/381730\/","title":{"rendered":"AI and Machine Learning in Marketing: Trends and Applications"},"content":{"rendered":"<p><!DOCTYPE html><br \/>\n<html lang=\"vi\"><br \/>\n<head><br \/>\n    <meta charset=\"UTF-8\"><br \/>\n    <title>AI v\u00e0 H\u1ecdc M\u00e1y C\u00e1ch M\u1ea1ng H\u00f3a Ti\u1ebfp Th\u1ecb K\u1ef9 Thu\u1eadt S\u1ed1<\/title><br \/>\n<\/head><br \/>\n<body><\/p>\n<h2><strong>AI v\u00e0 H\u1ecdc M\u00e1y C\u00e1ch M\u1ea1ng H\u00f3a Ti\u1ebfp Th\u1ecb K\u1ef9 Thu\u1eadt S\u1ed1<\/strong><\/h2>\n<p>Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 H\u1ecdc M\u00e1y (ML) kh\u00f4ng c\u00f2n l\u00e0 nh\u1eefng kh\u00e1i ni\u1ec7m vi\u1ec5n t\u01b0\u1edfng; ch\u00fang \u0111ang bi\u1ebfn \u0111\u1ed5i b\u1ed1i c\u1ea3nh ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1 ng\u00e0y nay. Nh\u1eefng c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn n\u00e0y cung c\u1ea5p cho c\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u ch\u01b0a t\u1eebng c\u00f3, c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c quy tr\u00ecnh ti\u1ebfp th\u1ecb, l\u00e0m cho ch\u00fang tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 kh\u00f4ng th\u1ec3 thi\u1ebfu trong b\u1ed9 c\u00f4ng c\u1ee5 ti\u1ebfp th\u1ecb hi\u1ec7n \u0111\u1ea1i.<\/p>\n<h2><strong>S\u1ef1 Ph\u00e1t Tri\u1ec3n c\u1ee7a AI v\u00e0 ML trong Ti\u1ebfp Th\u1ecb<\/strong><\/h2>\n<p>AI v\u00e0 ML \u0111\u00e3 ph\u00e1t tri\u1ec3n \u0111\u00e1ng k\u1ec3 qua c\u00e1c n\u0103m. Ban \u0111\u1ea7u ch\u1ec9 gi\u1edbi h\u1ea1n trong nghi\u00ean c\u1ee9u h\u1ecdc thu\u1eadt, nh\u1eefng c\u00f4ng ngh\u1ec7 n\u00e0y hi\u1ec7n nay \u0111\u00e3 tr\u1edf th\u00e0nh ph\u1ea7n kh\u00f4ng th\u1ec3 thi\u1ebfu trong nhi\u1ec1u ng\u00e0nh c\u00f4ng nghi\u1ec7p, bao g\u1ed3m c\u1ea3 ti\u1ebfp th\u1ecb. T\u1eeb m\u1ea1ng n\u01a1-ron \u0111\u1ebfn c\u00e1c thu\u1eadt to\u00e1n h\u1ecdc s\u00e2u (deep learning), nh\u1eefng ti\u1ebfn b\u1ed9 n\u00e0y \u0111\u00e3 m\u1edf \u0111\u01b0\u1eddng cho c\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u tinh vi m\u00e0 c\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb s\u1eed d\u1ee5ng \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1ec1 h\u00e0nh vi v\u00e0 s\u1edf th\u00edch c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h2><strong>Ph\u00e2n T\u00edch D\u1eef Li\u1ec7u Kh\u00e1ch H\u00e0ng: M\u1ed9t S\u1ef1 Thay \u0110\u1ed5i L\u1edbn<\/strong><\/h2>\n<p>M\u1ed9t trong nh\u1eefng t\u00e1c \u0111\u1ed9ng \u0111\u00e1ng k\u1ec3 nh\u1ea5t c\u1ee7a AI trong ti\u1ebfp th\u1ecb l\u00e0 kh\u1ea3 n\u0103ng ph\u00e2n t\u00edch m\u1ed9t l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch t\u1eadn d\u1ee5ng AI, c\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb c\u00f3 th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 h\u00e0nh vi, s\u1edf th\u00edch v\u00e0 m\u00f4 h\u00ecnh mua s\u1eafm c\u1ee7a kh\u00e1ch h\u00e0ng. C\u00e1ch ti\u1ebfp c\u1eadn d\u1ef1a tr\u00ean d\u1eef li\u1ec7u n\u00e0y cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh th\u00f4ng minh v\u00e0 \u0111i\u1ec1u ch\u1ec9nh chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb c\u1ee7a m\u00ecnh \u0111\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u c\u1ee5 th\u1ec3 c\u1ee7a \u0111\u1ed1i t\u01b0\u1ee3ng m\u1ee5c ti\u00eau.<\/p>\n<h2><strong>C\u00e1 Nh\u00e2n H\u00f3a Tr\u1ea3i Nghi\u1ec7m Kh\u00e1ch H\u00e0ng<\/strong><\/h2>\n<p>C\u00e1c c\u00f4ng c\u1ee5 \u0111\u01b0\u1ee3c trang b\u1ecb AI cho ph\u00e9p c\u00e1c chi\u1ebfn d\u1ecbch ti\u1ebfp th\u1ecb \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a cao. V\u00ed d\u1ee5, c\u00e1c thu\u1eadt to\u00e1n AI c\u00f3 th\u1ec3 ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m, t\u1ea1o c\u00e1c email c\u00e1 nh\u00e2n h\u00f3a v\u00e0 hi\u1ec3n th\u1ecb c\u00e1c qu\u1ea3ng c\u00e1o nh\u1eafm m\u1ee5c ti\u00eau. C\u00e1 nh\u00e2n h\u00f3a kh\u00f4ng ch\u1ec9 c\u1ea3i thi\u1ec7n s\u1ef1 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i, th\u00fac \u0111\u1ea9y s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<h2><strong>T\u1ef1 \u0110\u1ed9ng H\u00f3a Ti\u1ebfp Th\u1ecb<\/strong><\/h2>\n<p>T\u1ef1 \u0111\u1ed9ng h\u00f3a l\u00e0 m\u1ed9t l\u0129nh v\u1ef1c quan tr\u1ecdng m\u00e0 AI v\u00e0 ML \u0111ang t\u1ea1o ra t\u00e1c \u0111\u1ed9ng l\u1edbn. C\u00e1c c\u00f4ng c\u1ee5 nh\u01b0 chatbot, h\u1ec7 th\u1ed1ng ti\u1ebfp th\u1ecb email t\u1ef1 \u0111\u1ed9ng v\u00e0 l\u1eadp l\u1ecbch m\u1ea1ng x\u00e3 h\u1ed9i do AI \u0111i\u1ec1u khi\u1ec3n x\u1eed l\u00fd c\u00e1c nhi\u1ec7m v\u1ee5 l\u1eb7p \u0111i l\u1eb7p l\u1ea1i, gi\u00fap c\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb c\u00f3 th\u00eam th\u1eddi gian \u0111\u1ec3 t\u1eadp trung v\u00e0o k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c. T\u1ef1 \u0111\u1ed9ng h\u00f3a \u0111\u1ea3m b\u1ea3o t\u00ednh nh\u1ea5t qu\u00e1n v\u00e0 hi\u1ec7u qu\u1ea3, l\u00e0m cho c\u00e1c n\u1ed7 l\u1ef1c ti\u1ebfp th\u1ecb tr\u1edf n\u00ean hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n<h2><strong>Chatbot v\u00e0 D\u1ecbch V\u1ee5 Kh\u00e1ch H\u00e0ng<\/strong><\/h2>\n<p>Chatbot \u0111\u01b0\u1ee3c \u0111i\u1ec1u khi\u1ec3n b\u1edfi AI cung c\u1ea5p d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng su\u1ed1t ng\u00e0y \u0111\u00eam, gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc, gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 v\u00e0 h\u01b0\u1edbng d\u1eabn kh\u00e1ch h\u00e0ng trong qu\u00e1 tr\u00ecnh mua s\u1eafm. Nh\u1eefng chatbot n\u00e0y c\u00f3 th\u1ec3 x\u1eed l\u00fd nhi\u1ec1u y\u00eau c\u1ea7u c\u00f9ng l\u00fac v\u00e0 cung c\u1ea5p ph\u1ea3n h\u1ed3i t\u1ee9c th\u00ec, c\u1ea3i thi\u1ec7n s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h2><strong>C\u00f4ng C\u1ee5 AI v\u00e0 ML Bi\u1ebfn \u0110\u1ed5i Chi\u1ebfn L\u01b0\u1ee3c Ti\u1ebfp Th\u1ecb<\/strong><\/h2>\n<p>Nhi\u1ec1u c\u00f4ng c\u1ee5 AI v\u00e0 ML \u0111ang c\u00e1ch m\u1ea1ng h\u00f3a ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1. C\u00e1c l\u1ef1a ch\u1ecdn ph\u1ed5 bi\u1ebfn bao g\u1ed3m Google Analytics, IBM Watson v\u00e0 HubSpot, cung c\u1ea5p c\u00e1c t\u00ednh n\u0103ng m\u1ea1nh m\u1ebd cho ph\u00e2n t\u00edch d\u1eef li\u1ec7u, qu\u1ea3n l\u00fd quan h\u1ec7 kh\u00e1ch h\u00e0ng (CRM) v\u00e0 t\u1ef1 \u0111\u1ed9ng h\u00f3a ti\u1ebfp th\u1ecb. Nh\u1eefng c\u00f4ng c\u1ee5 n\u00e0y gi\u00fap c\u00e1c doanh nghi\u1ec7p t\u1ed1i \u01b0u h\u00f3a chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb c\u1ee7a m\u00ecnh b\u1eb1ng c\u00e1ch cung c\u1ea5p c\u00e1c th\u00f4ng tin c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n v\u00e0 c\u00e1c gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3.<\/p>\n<h2><strong>H\u1ecdc M\u00e1y trong D\u1ef1 B\u00e1o Kinh Doanh<\/strong><\/h2>\n<p>C\u00e1c m\u00f4 h\u00ecnh h\u1ecdc m\u00e1y c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n xu h\u01b0\u1edbng th\u1ecb tr\u01b0\u1eddng v\u00e0 h\u00e0nh vi c\u1ee7a kh\u00e1ch h\u00e0ng, cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p l\u1eadp k\u1ebf ho\u1ea1ch hi\u1ec7u qu\u1ea3 h\u01a1n. B\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch d\u1eef li\u1ec7u l\u1ecbch s\u1eed, c\u00e1c thu\u1eadt to\u00e1n ML c\u00f3 th\u1ec3 d\u1ef1 b\u00e1o doanh s\u1ed1 trong t\u01b0\u01a1ng lai, x\u00e1c \u0111\u1ecbnh c\u00e1c c\u01a1 h\u1ed9i th\u1ecb tr\u01b0\u1eddng ti\u1ec1m n\u0103ng v\u00e0 gi\u1ea3m thi\u1ec3u r\u1ee7i ro.<\/p>\n<h2><strong>C\u00e1c C\u00e2u Chuy\u1ec7n Th\u00e0nh C\u00f4ng Th\u1ef1c T\u1ebf<\/strong><\/h2>\n<p>Nhi\u1ec1u c\u00f4ng ty \u0111\u00e3 th\u00e0nh c\u00f4ng trong vi\u1ec7c t\u00edch h\u1ee3p AI v\u00e0 ML v\u00e0o chi\u1ebfn l\u01b0\u1ee3c ti\u1ebfp th\u1ecb c\u1ee7a m\u00ecnh. V\u00ed d\u1ee5, Netflix s\u1eed d\u1ee5ng AI \u0111\u1ec3 \u0111\u1ec1 xu\u1ea5t n\u1ed9i dung cho ng\u01b0\u1eddi d\u00f9ng d\u1ef1a tr\u00ean l\u1ecbch s\u1eed xem c\u1ee7a h\u1ecd, c\u1ea3i thi\u1ec7n \u0111\u00e1ng k\u1ec3 s\u1ef1 t\u01b0\u01a1ng t\u00e1c v\u00e0 gi\u1eef ch\u00e2n ng\u01b0\u1eddi d\u00f9ng. T\u01b0\u01a1ng t\u1ef1, c\u00f4ng c\u1ee5 \u0111\u1ec1 xu\u1ea5t c\u1ee7a Amazon, \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi AI, chi\u1ebfm m\u1ed9t ph\u1ea7n \u0111\u00e1ng k\u1ec3 trong doanh s\u1ed1 c\u1ee7a h\u1ecd.<\/p>\n<h2><strong>T\u01b0\u01a1ng Lai c\u1ee7a AI v\u00e0 ML trong Ti\u1ebfp Th\u1ecb<\/strong><\/h2>\n<p>T\u01b0\u01a1ng lai c\u1ee7a AI v\u00e0 ML trong ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1 r\u1ea5t s\u00e1ng s\u1ee7a, v\u1edbi nh\u1eefng ti\u1ebfn b\u1ed9 li\u00ean t\u1ee5c h\u1ee9a h\u1eb9n mang l\u1ea1i c\u00e1c c\u00f4ng c\u1ee5 v\u00e0 \u1ee9ng d\u1ee5ng tinh vi h\u01a1n n\u1eefa. C\u00e1c doanh nghi\u1ec7p \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 n\u00e0y s\u1edbm s\u1ebd c\u00f3 l\u1ee3i th\u1ebf c\u1ea1nh tranh, h\u01b0\u1edfng l\u1ee3i t\u1eeb nh\u1eefng hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc h\u01a1n v\u1ec1 kh\u00e1ch h\u00e0ng, ti\u1ebfp th\u1ecb c\u00e1 nh\u00e2n h\u00f3a v\u00e0 ho\u1ea1t \u0111\u1ed9ng hi\u1ec7u qu\u1ea3.<\/p>\n<p><\/body><br \/>\n<\/html><\/p>\n","protected":false},"excerpt":{"rendered":"<p>AI v\u00e0 H\u1ecdc M\u00e1y C\u00e1ch M\u1ea1ng H\u00f3a Ti\u1ebfp Th\u1ecb K\u1ef9 Thu\u1eadt S\u1ed1 AI v\u00e0 H\u1ecdc M\u00e1y C\u00e1ch M\u1ea1ng H\u00f3a Ti\u1ebfp Th\u1ecb K\u1ef9 Thu\u1eadt S\u1ed1 Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 H\u1ecdc M\u00e1y (ML) kh\u00f4ng c\u00f2n l\u00e0 nh\u1eefng kh\u00e1i ni\u1ec7m vi\u1ec5n t\u01b0\u1edfng; ch\u00fang \u0111ang bi\u1ebfn \u0111\u1ed5i b\u1ed1i c\u1ea3nh ti\u1ebfp th\u1ecb k\u1ef9 thu\u1eadt s\u1ed1 ng\u00e0y nay. Nh\u1eefng [&#8230;]\n","protected":false},"author":31,"featured_media":379661,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1159,1157,1236],"tags":[],"class_list":["post-381730","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing-vi","category-digital-strategy-vi","category-market-research-vi"],"_links":{"self":[{"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/posts\/381730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/users\/31"}],"replies":[{"embeddable":true,"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/comments?post=381730"}],"version-history":[{"count":2,"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/posts\/381730\/revisions"}],"predecessor-version":[{"id":381815,"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/posts\/381730\/revisions\/381815"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/media\/379661"}],"wp:attachment":[{"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/media?parent=381730"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/categories?post=381730"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sotel.us\/vi\/wp-json\/wp\/v2\/tags?post=381730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}